We are happy to announce that ChargeAutomation is finally integrated with OwnerRez!
ChargeAutomation is a FREE online check-in tool used to collect Guest ID, selfie, document, custom questions, e-signature & guidebook.
One of the most powerful feature of ChargeAutomation is the ability to collect security deposit, reservation payment and Upsell during pre-check-in.
Create single & streamlined flow to collect
✅ Pre-arrival info (ID, Selfie, E-signature, T&C...etc)
✅ Payment (Deposit, Balance, Cancel Fee)
✅ Pre-Authorize (damage deposit hold)
✅ Upsell (Upgrades, Services, Tours ...etc)
✅ Guest Portal (Guidebook, Upsell, Chat)
Why use ChargeAutomation with OwnerRez?
Online check-in, guidebook and chargeback protection is completely free
You can automate payment collection from your guests for reservations, deposits, taxes, cleaning fees etc.
You can pre-authorize security deposit
You can also do credit card validation
You can automate refunds to guests according to your cancellations and refund policy.
You can upsell guests during online check-in, for example meals, extra guests fees, extra beds, early check ins, insurance, activities, etc.
Create payment links to collect money & share via email, whatsapp, sms or chat
How much does ChargeAutomation cost?
Use ChargeAutomation for FREE or upgrade to one of our powerful professional plans. Choose the right ChargeAutomation plan for your business, no matter how small or large. View pricing details here.
Setting up your ChargeAutomation with OwnerRez
Login to your ChargeAutomation account here chargeautomation.com
Connect your payment gateway (for example Stripe, etc) and choose if you want to turn on "Chargeback Protection" feature then click continue.
On PMS step, choose OwnerRez from the PMS list
Click "Connect to OwnerRez" button You will be redirected to the OwnerRez page to complete your authentication.
Login to your OwnerRez account and click "Authorize ChargeAutomation" for a successful integration.
Click "Continue"
Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.
The rules you set up in Step 4 will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.
How to send a Pre-check-in link from OwnerRez
Each reservation's unique pre check in link can be generated using the following template URL. Copy the template URL below and paste it to your messaging sent through your account.
OwnerRez
How to turn off the Security Deposit collection in OwnerRez
You can set the Security Deposits to "No automatic security deposits," allowing you to collect them through ChargeAutomation via Auto Payments.
We have 24/7 support. Please be sure to use the chat and someone will attend to your question.
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