ChargeAutomation is the most stunning Guest Facing Technology that simplifies Check-ins with automated Biometric Guest Verification, Agreement Signing, Security Deposits, Reservation Payments and Upsells. Provide branded guidebooks with with smartlock integration —all through a single link.
Why use ChargeAutomation with Eviivo?
Seamless Digital Guest Journey – Automate check-ins/outs, biometric ID verification, rental agreements, and digital guidebooks for a frictionless experience.
Boost revenue with 1-click upsells like early check-in, late checkout, and more.
Automatic pre-authorize security deposit & release
Eliminate Fraud & Chargebacks – Collect 100% chargeback-free payments and security deposits
120+ payment processor integration options
Let guests pay via Apple Pay, Google Pay, and 40+ local methods.
Save transaction fees
Smartlock access released only after key requirements are met.
Setting up your ChargeAutomation with Eviivo
Setting up your ChargeAutomation with Eviivo
Login to your ChargeAutomation account here chargeautomation.com
Connect your payment gateway (for example Stripe, etc) in Step 1 of onboarding and choose if you want to turn on "Chargeback Protection" feature then click continue.
On PMS step, choose Eviivo from the PMS list.
To get your Client ID and Client Secret, click on Help within your Eviivo account
Select the option highlighted below. Please request for credentials specifically for ChargeAutomation.
Add Client ID and Client Secret provided by Eviivo and click "Continue" button for a successful integration.
Continue below steps within ChargeAutomationNow you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.
The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.
Data Sync
Data Sync
When you connect Eviivo and ChargeAutomation, booking data will sync automatically.
Updating Pre Check-in Status in Eviivo
Updating Pre Check-in Status in Eviivo
When Pre check-in is completed in ChargeAutomation, we can push a field back to your reservation on Eviivo to trigger an automation. This is automatically set up in ChargeAutomation. To see the settings, please follow below steps:
Go to Settings > Preferences > PMS Modification.
If not already activated, activate "Pre Checkin Complete" like below:
Under Notes, put the value "CA Pre-Checkin Completed" or change it to any value you want.
The Notes field on the booking in Eviivo will show as "CA Pre-Checkin Completed" once pre check-in is completed.
Do not forget to click on Save.
We have 24/7 support. Please be sure to use the chat and someone will attend to your question.
If you rather speak to someone, click here to schedule a zoom call.
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