ChargeAutomation is the most stunning Guest Facing Technology that simplifies Check-ins with automated Biometric Guest Verification, Agreement Signing, Security Deposits, Reservation Payments and Upsells. Provide branded guidebooks with with smartlock integration —all through a single link.
Why use ChargeAutomation with Mews?
Seamless Digital Guest Journey – Automate check-ins/outs, biometric ID verification, rental agreements, and digital guidebooks for a frictionless experience.
Boost revenue with 1-click upsells like early check-in, late checkout, and more.
Automatic pre-authorize security deposit & release
Eliminate Fraud & Chargebacks – Collect 100% chargeback-free payments and security deposits
120+ payment processor integration options
Let guests pay via Apple Pay, Google Pay, and 40+ local methods.
Save transaction fees
Smartlock access released only after key requirements are met.
Setting up your ChargeAutomation with Mews
Setting up your ChargeAutomation with Mews
Login to your ChargeAutomation account here chargeautomation.com.
Connect your payment gateway (for example Stripe, etc) in Step 1 of onboarding and choose if you want to turn on "Chargeback Protection" feature then click Continue.
On PMS step, choose Mews from the PMS list.
How to get your Access Token?Once you connect to ChargeAutomation within Mews Marketplace, you can find your access token in your integration settings in your Mews account by following below steps:
Go to Main menu > Marketplace.
Click on My subscriptions.
Locate ChargeAutomation and click on Edit.
Click the key icon in the upper right corner.
Copy the Access Token.
Paste the Access token that you copied from Mews and click the "Continue" button for a successful integration.
Continue below steps within ChargeAutomation
Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.
The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.
VERY IMPORTANT: To set up Upsells in ChargeAutomation, please follow these steps.
Data Sync
Data Sync
When you connect Mews and ChargeAutomation, booking data will sync automatically.
Updating Pre Check-in Status in Mews
Updating Pre Check-in Status in Mews
When Pre check-in is completed in ChargeAutomation, we can push a field back to your reservation on Mews to trigger an automation. This is automatically set up in ChargeAutomation. To see the settings, please follow below steps:
Go to Settings > Preferences > PMS Modification.
If not already activated, activate "Pre Checkin Complete" like below:
Under Notes, put the value "CA_PRE_CHECKIN_COMPLETE: Yes" or change it to any value you want.
The Notes field on the booking in Mews will show as "CA_PRE_CHECKIN_COMPLETE: Yes" once pre check-in is completed.
Do not forget to click on Save.
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