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Hosthub <> ChargeAutomation Integration
Hosthub <> ChargeAutomation Integration

Connect your Hosthub account with ChargeAutomation

Cathy Yap avatar
Written by Cathy Yap
Updated over 4 months ago

We are happy to announce that ChargeAutomation is integrated with Hosthub.

ChargeAutomation is a FREE online check-in tool used to collect Guest ID, selfie, document, custom questions, e-signature & guidebook.

Another powerful feature of ChargeAutomation is the ability to collect security deposit, reservation payment and Upsell during pre-check-in.

Create single & streamlined flow to collect

✅ Pre-arrival info (ID, Selfie, E-signature, T&C...etc)
✅ Payment (Deposit, Balance, Cancel Fee)
✅ Pre-Authorize (damage deposit hold)
✅ Upsell (Upgades, Services, Tours ...etc)
✅ Guest Portal (Guidebook, Upsell, Chat)

When you connect Hosthub and ChargeAutomation accounts, booking data will sync automatically, you can then send online check-in link to your guests.

Why use ChargeAutomation with Hosthub?

  • You can automate payment collection from your guests for reservations, deposits, taxes, cleaning fees etc.

  • You can also do credit card validation

  • You can automate refunds to guests according to your cancellations and refund policy.

  • You can upsell guests during online check-in, for example meals, extra guests fees, extra beds, early check ins, insurance, activities, etc.

  • Create payment links to collect money & share via email, whatsapp, sms or chat

How much does ChargeAutomation cost?

Use ChargeAutomation for FREE or upgrade to one of our powerful professional plans. Choose the right ChargeAutomation for your business, no matter how small or large. View pricing details here.


Setting up your ChargeAutomation with Hosthub

1. Log in to your ChargeAutomation account here.

2. Connect your Payment Gateway (for example Stripe, etc) then Continue.

3. Select Hosthub from the PMS list. For the API Key, please message Hosthub support to get your API Key.

4. Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.

5. The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.


Data Sync
When you connect Hosthub and ChargeAutomation, booking data will sync every 15 mins.

Below is the list of data that syncs every 15 mins:

New Booking Received

Pre Check-in Completed

Upsell Purchased

Payment Successful

Payment Failed

Refund

Security Deposit Authorization Success

Security Deposit Authorization Fail

Change In Reservation Dates

Change In Reservation Amount

Booking Cancelled

Document Uploaded by Guest

Map Guest answers to any Hosthub Field

We have 24/7 support. Please be sure to use the chat and someone will attend to your question.

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