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Hosthub <> ChargeAutomation Integration

Connect your Hosthub account with ChargeAutomation

Cathy Yap avatar
Written by Cathy Yap
Updated over 2 weeks ago

ChargeAutomation is the most stunning Guest Facing Technology that simplifies Check-ins with automated Biometric Guest Verification, Agreement Signing, Security Deposits, Reservation Payments and Upsells. Provide branded guidebooks with with smartlock integration —all through a single link.

Why use ChargeAutomation with Hosthub?

  1. Seamless Digital Guest Journey – Automate check-ins/outs, biometric ID verification, rental agreements, and digital guidebooks for a frictionless experience.

  2. Boost revenue with 1-click upsells like early check-in, late checkout, and more.

  3. Eliminate Fraud & Chargebacks – Collect 100% chargeback-free payments and security deposits

  4. 120+ payment processor integration options

  5. Let guests pay via Apple Pay, Google Pay, and 40+ local methods.

  6. Save transaction fees

  7. Smartlock access released only after key requirements are met.

Setting up your ChargeAutomation with Hosthub

1. Log in to your ChargeAutomation account here.

2. Connect your Payment Gateway (for example Stripe, etc) then Continue.

3. Select Hosthub from the PMS list. For the API Key, please message Hosthub support to get your API Key.

4. Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.

5. The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.

Data Sync

When you connect Hosthub and ChargeAutomation, booking data will sync automatically.

Updating Pre Check-in Status in Hosthub

When Pre check-in is completed in ChargeAutomation, we can push a custom field back to your reservation on Hostfully to trigger an automation. This is automatically set up in ChargeAutomation. To see the settings, please follow below steps:

  1. Go to Settings >> PMS Modification

  2. If not already activated, activate "Pre Checkin Complete" like below:

  3. Under Note, put the value "CA Pre-Checkin Completed" or change it to any value you want.

  4. The Note field on the booking in Hosthub will show as "CA Pre-Checkin Completed" once pre check-in is completed.

  5. Do not forget to click on Save.

We have 24/7 support. Please be sure to use the chat and someone will attend to your question.

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