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Hostfully <> ChargeAutomation Integration

Connect your Hostfully account with ChargeAutomation

Husnain Afzal avatar
Written by Husnain Afzal
Updated this week

ChargeAutomation is the most stunning Guest Facing Technology that simplifies Check-ins with automated Biometric Guest Verification, Agreement Signing, Security Deposits, Reservation Payments and Upsells. Provide branded guidebooks with with smartlock integration —all through a single link.

Why use ChargeAutomation with Hostfully?

  1. Seamless Digital Guest Journey – Automate check-ins/outs, biometric ID verification, rental agreements, and digital guidebooks for a frictionless experience.

  2. Boost revenue with 1-click upsells like early check-in, late checkout, and more.

  3. Eliminate Fraud & Chargebacks – Collect 100% chargeback-free payments and security deposits

  4. 120+ payment processor integration options

  5. Let guests pay via Apple Pay, Google Pay, and 40+ local methods.

  6. Save transaction fees

  7. Smartlock access released only after key requirements are met.

Setting up your ChargeAutomation with Hostfully

1. Login to your Hostfully account and click the drop-down button to "Allow integration" for ChargeAutomation.

2. On Integration zone page, turn ON/enable the button to allow ChargeAutomation.

3. On the same Integration zone page click the settings to activate properties.

4. Turn ON/enable the button to activate properties.

5. Go to PMS Connection page in ChargeAutomation and click Connect.

6. Click the "Continue" button after signing in to Hostfully.

7. Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.

8. The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.

Data Sync

When you connect Hostfully and ChargeAutomation, booking data will sync automatically.

How to send a pre-check-in link from Hostfully

Each reservation's unique pre check in link can be generated using the following template URL. Copy the template URL below and paste it to your messaging sent through your account.

Updating Pre Checkin Status in Hostfully

When Pre checkin is completed in ChargeAutomation, we can push a custom field back to your reservation on Hostfully to trigger an automation. This is automatically set up in ChargeAutomation. To see the settings, please follow below steps:

  1. Go to Settings >> PMS Modification

  2. If not already activated, activate "Pre Checkin Complete" like below:

  3. Under Notes, put the value "CA Pre-Checkin Completed" or change it to any value you want.

  4. The Notes field on the booking in Hostfully will CA Pre-Checkin Completed once pre check-in is completed.

  5. Do not forget to click on Save.

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