March 11, 2024

You can now watch a helper video on the benefits of using ChargeAutomation’s Auto Payment feature.

February 1, 2024

Added more Property Text fields to use as dynamic variables in your guidebooks.
Additional upsell templates: BBQ Grill and Heated Pool.
Hosts now have the ability to void a cancellation charge or mark it as paid.
Team members now have the ability to mark notifications as read.
Clients using Moneris Payment Gateway can now process partial refunds through ChargeAutomation.
Stripe: Includes phone numbers and emails when clients add their payment methods to ChargeAutomation. This will increase success rates for 3DS transactions.
When Auto Payment is manually applied to a booking, the user who applied it and time will be displayed in the Activity logs.
Bookings created through API can now be moved from cancelled to confirmed.
Added 6000 messages / month SMS plan.

NEW INTEGRATIONS
Paypal Business
Track PMS

Added new template variables to our Template Messages: Booking_Confirmation_Code, Number_Of_Nights, Security_Deposit_Amount, Standard_Checkin_Time, Standard_Checkout_Time
Addition of damage waiver upsell template.
Added an alert to notify Hosts to turn off auto payment settings on their Property Management System while setting their auto payment rules in ChargeAutomation.
If guest’s address is not on Google maps, they can manually enter it during pre checkin.
ChargeAutomation will trigger emails to guests when auto payment is manually applied to a booking based on email schedule.
When a new team member is added, we will add their emails to the notifications so they do not miss important updates.
Hosts can now pay their invoices using Link payment method on Stripe.
For upsells, Hosts can set the Price per night to 0 when they select based on number of nights. Based on this setting, guests will be able to purchase the upsell if it's more than X number of nights
Pulling Booking access codes from Smoobu.
Whenever a booking is a virtual card booking, and the reservation charges are split into 2 (i.e. Smart Flex), we will attempt both transactions with the virtual card.
Greatly optimized load time of our application for both Hosts and clients

User can now add links to Property Text 1 and Property Text 2 and it will work with the guidebook as a hyperlink
NEW INTEGRATIONS - E Rental Lock system.
OwnerRez: Pushing back ChargeAutomation Pre checkin link
Bookings will now be cancelled on ChargeAutomation if they are cancelled on your PMS regardless of the Property status
Your guests now have the ability to read your terms and conditions/ rental agreement even before signing
ChargeAutomation's checkin form https://app.chargeautomation.com/onlinecheckin-form and dynamic links placed on your PMS now work with both first name and full name

NEW Payment Gateway Integrations: Shift4, Rapyd, Worldline

NEW PMS Integrations: Lodgify, Octorate, Guesty Partner API

User can now search Bookings by confirmation code. This is very important especially for Guesty clients who primarily use Confirmation Code on Guesty to search for bookings.

Upsells Updates
- Added additional features in “When Can Guest Purchase This"
- Added Pricing Model “Based on Booking Amount”
Showing security deposit capture reason in description of activity log
We are now showing accurate message from Stripe to clients instead of generic messages
Authorization email delay for 5 mins before sending. We also check if the auth email is still valid before sending.
Activity Logs.
- Activity log now includes details of manual refunds, showcasing the user responsible for the refund
- Details about manually created bookings now included in the logs and the user who created it
- Manually authorized security deposit and credit card Authorization with person who carried out the action added to logs

Payment Method Required and Security Deposit Required email notifications are now configurable. To do so go to Settings >> Preferences >> Template Messages.
In Admin-View Only Mode, fields are no longer editable which will prevent confusion.
Ability to do mass delete and single deletion of Upsells and Guidebooks.
Ability to do mass activation and deactivation, approval and decline of Upsells.
Terms and Conditions download included in Essential and Pro Plan.
We are now re-syncing reservation amount on Bookings even if their status is not enabled, OTA Collect or Bank Transfer.
Added Confirmation Code, Additional Guest details to Booking Export files.
We are now showing date and time a cancellation occurs from the PMS.
We have greatly increased load times of our Pre checkin and Guest Portal pages.
Clients who are using Stripe on Essential and Pro plans will be able to see standard fraud check data these include: CVC Check, Zip check, Issuer, origin, etc.

PMS Specific

PMS Name	Issues
Hostify	CA now supports Webhooks from Hostify. Hostify sends us webhooks on a few items like new reservations, updates to reservations (e.g. guest count, arrival time).
Hostaway	Lat and Long Issue was fixed for Properties. We now identify if a booking is Bank Transfer or VCC
Smoobu	We are now displaying reservation charges in Guest Portal as long as its collected by CA.
BookingAutomation Beds24	CA now pulls smart access codes. These include JERVIS, LOCKSTATE, CHEKIN, NUKI
Hosthub	We are now ignoring the Guest Paid field as that field represents what needs to be paid as compared to what is already paid. Clients won’t have an issue anymore where CA is assuming guests have paid reservation charges.
Hostfully	CA is now picking up the correct Reservation amount from Hostfully. Previously it was picking up both reservation amount and security deposit amount.
Guesty	Reservation date changes on Guesty are now reflected perfectly in CA. This includes changing the payment schedules based on the new dates from Guesty.

On Profile Update page, provide user an option to choose which branding customer will see: Company Name or Property Name.

Send auto email to guest after completing the pre check-in with a link to access Guest Portal.

Allow user to "Import Bookings" for individual properties or Import Existing Bookings for all activated properties.

Added the following portals/booking source on Auto Payments for Smoobu users:

Apartment.AT
Tui Villas / e-domizil / atravero
Trip.Com / C-Trip
FeWo-direkt
Feratel
Added approval option for Upsell purchase.
When making 'Additional Charge', user can now select from Payment Methods and/or create a new one.
Pre Check-in Email can be customized to be sent days before and after booking.
Added 'Price' and 'Active Properties' columns to Manage Upsells page.

Added Upsell template variables to PMS Modification - [upsellOrdersTotal], [upsellOrdersName] and [upsellItems]

Allow user to create a fixed/permanent payment link page. The same link can be re-used collect payment or authorization. You can find more information here. Please note that this feature is still on beta testing.