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Guesty <> ChargeAutomation Integration
Guesty <> ChargeAutomation Integration

Connect your Guesty account with ChargeAutomation

Husnain Afzal avatar
Written by Husnain Afzal
Updated over a week ago

We are happy to announce that ChargeAutomation is integrated with Guesty!

ChargeAutomation is a FREE online check-in tool used to collect Guest ID, selfie, documents, custom questions, e-signature & display personalized guidebooks.

Another powerful feature of ChargeAutomation is the ability to collect security deposit, reservation payment and Upsell during pre-check-in.

Create single & streamlined flow to collect

✅ Pre-arrival info (ID, Selfie, E-signature, T&C...etc)
✅ Payment (Deposit, Balance, Cancel Fee)
✅ Pre-Authorize (damage deposit hold)
✅ Upsell (Upgrades, Services, Tours ...etc)
✅ Guest Portal (Guidebook, Upsell, Chat)

Why use ChargeAutomation with Guesty?

  • You can automate payment collection from your guests for reservations, deposits, taxes, cleaning fees etc.

  • You can also do credit card validation

  • You can automate refunds to guests according to your cancellations and refund policy.

  • You can upsell guests during online check-in, for example meals, extra guests fees, extra beds, early check ins, insurance, activities, etc.

  • Create payment links to collect money & share via email, whatsapp, sms or chat

How much does ChargeAutomation cost?

Use ChargeAutomation for FREE or upgrade to one of our powerful professional plans. Choose the right ChargeAutomation for your business, no matter how small or large. View pricing details here.

Setting up your ChargeAutomation with Guesty

  1. Login to your ChargeAutomation account here

  2. Connect your payment gateway (for example Stripe, etc) and choose if you want to turn on "Chargeback Protection" feature then click continue.

  3. On PMS step, choose Guesty from the PMS list.

How to get your integration Token

  • To connect your Guesty account with ChargeAutomation you will need your integration Token from Guesty.

  • Login to your Guesty account, then hover over "Integrations"

  • Click on Marketplace

  • On the Marketplace page, search for ChargeAutomation and click on "connect"

  • Generate and copy your integration Token like below.

4. Once you have your integration Token, paste it into ChargeAutomation and click on the "Continue" button for a successful integration.

Continue below steps within ChargeAutomation

  1. Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.

  2. The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.

How to send a pre check-in link from Guesty

Each reservation's unique pre check in link can be generated using the following template URL. Copy the template URL below and paste it to your messaging sent through your account.


We have 24/7 support. Please be sure to use the chat and someone will attend to your question.

Additional Notes

Property Access Codes and Property Wifi Details:

Property Access Codes and Wifi details can be synced from Guesty by following the below steps:

  1. Go to your Guesty Account

  2. Create two new Custom Fields: accesscode and wifi

  3. Set the new Custom Fields visibility to Public

  4. Navigate to the Properties page

  5. Navigate to the Custom Fields tab

  6. Click on Edit like above and set both Custom Fields to the correct values

  7. Click Save

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