ChargeAutomation is the most stunning Guest Facing Technology that simplifies Check-ins with automated Biometric Guest Verification, Agreement Signing, Security Deposits, Reservation Payments and Upsells. Provide branded guidebooks with with smartlock integration —all through a single link.
Why use ChargeAutomation with Guesty?
Seamless Digital Guest Journey – Automate check-ins/outs, biometric ID verification, rental agreements, and digital guidebooks for a frictionless experience.
Boost revenue with 1-click upsells like early check-in, late checkout, and more.
Automatic pre-authorize security deposit & release
Eliminate Fraud & Chargebacks – Collect 100% chargeback-free payments and security deposits
120+ payment processor integration options
Let guests pay via Apple Pay, Google Pay, and 40+ local methods.
Save transaction fees
Smartlock access released only after key requirements are met.
Setting up your ChargeAutomation with Guesty
Setting up your ChargeAutomation with Guesty
Login to your ChargeAutomation account here chargeautomation.com.
Connect your payment gateway (for example Stripe, etc) and choose if you want to turn on "Chargeback Protection" feature then click continue.
On PMS step, choose Guesty from the PMS list.
How to get your integration Token
To connect your Guesty account with ChargeAutomation you will need your integration Token from Guesty.
Login to your Guesty account, then hover over "Integrations"
Click on Marketplace
On the Marketplace page, search for ChargeAutomation and click on "connect"
Generate and copy your integration Token like below.
4. Once you have your integration Token, paste it into ChargeAutomation and click on the "Continue" button for a successful integration.
Continue below steps within ChargeAutomation
Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.
The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.
Data Sync
Data Sync
When you connect Guesty and ChargeAutomation, booking data will sync automatically.
How to send Pre Check-in link from Guesty
How to send Pre Check-in link from Guesty
Each reservation's unique pre check in link can be generated using the below template URL. Copy the template URL below and paste it into your template messages on Guesty.
Updating Pre Check-in Status in Guesty
Updating Pre Check-in Status in Guesty
When Pre checkin is completed in ChargeAutomation, we can push a custom field back to your reservation on Guesty to trigger an automation. This is automatically set up in ChargeAutomation. To see the settings, please follow below steps:
Go to Settings >> PMS Modification
If not already activated, activate "Pre Checkin Complete" like below:
Under Custom Placeholder, put the value [caPreCheckinComplete] or change it to any value you want.
[caPreCheckinComplete] adds a value of "Completed" like below
Do not forget to click on Save.
Additional Notes
Additional Notes
Property Access Codes and Property Wifi Details:
Property Access Codes and Wifi details can be synced from Guesty by following the below steps:
Go to your Guesty Account
Navigate to Automations >> Custom Fields
Create two new Custom Fields: accesscode and wifi
Set the new Custom Fields visibility to Public
Navigate to the Properties page
Navigate to the Custom Fields tab
Click on Edit like above and set both Custom Fields to the correct values
Click Save
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