There are 5 ways the pre-check-in link (also known as online check-in link or guest portal link) can be sent to guest.
Via your PMS messaging system
Via Email
Via Email
You can set the pre check-in email to be sent to guests in relation to check-in date or booking date.
1. Go to Settings > Online Check-in.
2. Click on the gear icon for Auto Notify Guest To Complete Pre-Arrival.
3. Under Notify Guest to complete Pre-Arrival set the days you want to send the pre check-in email with reminders.
Via SMS
Via SMS
You can set the pre check-in email to be sent to guests in relation to check-in date or booking date.
1. Go to Settings > Online Check-in.
2. Click on the gear icon for Auto Notify Guest To Complete Pre-Arrival.
3. Under Notify Guest to complete Pre-Arrival set the days you want to send the pre check-in email with reminders.
Via Your PMS
Via Your PMS
Each reservation's unique pre checkin link can be generated using the following template URL:
Copy the template URL below and paste it your messaging sent through your PMS.
OwnerRez
Hostaway
BookingAutomation
Hostfully
https://app.chargeautomation.com/onlinecheckin?bookingid=[$LEAD_UID$]&firstname=[$GUEST_FIRST_NAME$]
Guesty
Smoobu
Hospitable
Octorate
Hostify
Lodgify
To hyperlink the template URL on lodgify please follow the steps listed here
If your PMS is not listed here, please contact support or use the below link in your PMS messaging and your guests will be able to find their reservations
Via QR Code
Via QR Code
You can share the following QR Code at your locations for guests who have not completed their online check-in
Via Kiosk
Via Kiosk
Self check-in Kiosk
Let your guests check-in using kiosk, tablet or via web. Simply share the following link