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Lodgify <> ChargeAutomation Integration
Lodgify <> ChargeAutomation Integration

Connect your Lodgify account with ChargeAutomation

Husnain Afzal avatar
Written by Husnain Afzal
Updated over 5 months ago

We are happy to announce that ChargeAutomation is integrated with Lodgify!

ChargeAutomation is a FREE online check-in tool used to collect Guest ID, selfie, documents, custom questions, e-signature & display personalized guidebooks.

Another powerful feature of ChargeAutomation is the ability to collect security deposit, reservation payment and Upsell during pre-check-in.

Create single & streamlined flow to collect

✅ Pre-arrival info (ID, Selfie, E-signature, T&C...etc)
✅ Payment (Deposit, Balance, Cancel Fee)
✅ Pre-Authorize (damage deposit hold)
✅ Upsell (Upgrades, Services, Tours ...etc)
✅ Guest Portal (Guidebook, Upsell, Chat)

Why use ChargeAutomation with Lodgify?

  • You can automate payment collection from your guests for reservations, deposits, taxes, cleaning fees etc.

  • You can also do credit card validation

  • You can automate refunds to guests according to your cancellations and refund policy.

  • You can upsell guests during online check-in, for example meals, extra guests fees, extra beds, early check ins, insurance, activities, etc.

  • Create payment links to collect money & share via email, whatsapp, sms or chat

How much does ChargeAutomation cost?

Use ChargeAutomation for FREE or upgrade to one of our powerful professional plans. Choose the right ChargeAutomation for your business, no matter how small or large. View pricing details here.

Setting up your ChargeAutomation with Lodgify

  1. Login to your ChargeAutomation account here chargeautomation.com

  2. Connect your payment gateway (for example Cybersource, etc) and choose if you want to turn on "Chargeback Protection" feature then click continue.

  3. On PMS step, choose Lodgify from the PMS list.

How to get your Lodgify API key

To connect your Lodgify account with ChargeAutomation you will need your API Key from Lodgify.

  • Within Lodgify, click on Settings like below

  • Within settings, click on “Public API” and copy the API key

4. Once you have your API key, paste it into ChargeAutomation and click "Continue" button for a successful integration.

Continue below steps within ChargeAutomation

  1. Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.

  2. The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.

How to send a pre check-in link from Lodgify

Each reservation's unique pre check in link can be generated using the below template URL. Copy the template URL below and paste it to your messaging sent through your Lodgify account.

Hyperlink the Pre check-in link on Lodgfiy

  1. Write your text e.g. To Complete your Pre check-in, Click here.

  2. Highlight Click here and click on Hyperlink icon

  3. Check the box that says "Open link in a new tab" and then click on Insert

  4. Save your template

Please note that Click here may not be clickable on Airbnb messaging. You can add a note to saying "Please copy and paste the complete link into your browser".

We have 24/7 support. Please be sure to use the chat and someone will attend to your question.

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