ChargeAutomation is the most stunning Guest Facing Technology that simplifies Check-ins with automated Biometric Guest Verification, Agreement Signing, Security Deposits, Reservation Payments and Upsells. Provide branded guidebooks with with smartlock integration —all through a single link.
Why use ChargeAutomation with Lodgify?
Seamless Digital Guest Journey – Automate check-ins/outs, biometric ID verification, rental agreements, and digital guidebooks for a frictionless experience.
Boost revenue with 1-click upsells like early check-in, late checkout, and more.
Automatic pre-authorize security deposit & release
Eliminate Fraud & Chargebacks – Collect 100% chargeback-free payments and security deposits
120+ payment processor integration options
Let guests pay via Apple Pay, Google Pay, and 40+ local methods.
Save transaction fees
Smartlock access released only after key requirements are met.
Setting up your ChargeAutomation with Lodgify
Setting up your ChargeAutomation with Lodgify
Login to your ChargeAutomation account here chargeautomation.com
Connect your payment gateway (for example Cybersource, etc) and choose if you want to turn on "Chargeback Protection" feature then click continue.
On PMS step, choose Lodgify from the PMS list.
How to get your Lodgify API key
To connect your Lodgify account with ChargeAutomation you will need your API Key from Lodgify.
Within Lodgify, click on Settings like below
Within Settings, click on “Public API” and copy the API key
4. Once you have your API key, paste it into ChargeAutomation and click "Continue" button for a successful integration.
Continue below steps within ChargeAutomation
Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.
The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.
Data Sync
Data Sync
When you connect Lodgify and ChargeAutomation, booking data will sync automatically.
How to send Pre Check-in link from Lodgify
How to send Pre Check-in link from Lodgify
Each reservation's unique pre check in link can be generated using the below template URL. Copy the template URL below and paste it to your messaging sent through your Lodgify account.
Hyperlink the Pre check-in link on Lodgfiy
Write your text e.g. To Complete your Pre check-in, Click here.
Highlight Click here and click on Hyperlink icon
Insert the link in the URL Field: https://app.chargeautomation.com/onlinecheckin?ref=ldfy&bookingid={{BookingId}}
Check the box that says "Open link in a new tab" and then click on Insert
Save your template
Please note that Click here may not be clickable on Airbnb messaging. You can add a note to saying "Please copy and paste the complete link into your browser".
Updating Pre Check-in Status in Lodgify
Updating Pre Check-in Status in Lodgify
When Pre check-in is completed in ChargeAutomation, we can push a field back to your reservation on Lodgify to trigger an automation. This is automatically set up in ChargeAutomation. To see the settings, please follow below steps:
Go to Settings > Preferences > PMS Modification.
If not already activated, activate "Pre Checkin Complete" like below:
Under Notes, put the value "CA_PRE_CHECKIN_COMPLETE: Yes" or change it to any value you want.
The Notes field on the booking in Lodgify will show as "CA_PRE_CHECKIN_COMPLETE: Yes" once pre check-in is completed.
Do not forget to click on Save.
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