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Hospitable <> ChargeAutomation Integration
Hospitable <> ChargeAutomation Integration

Connect your Hospitable account with ChargeAutomation

Toyin Odujebe avatar
Written by Toyin Odujebe
Updated over a week ago

We are happy to announce that ChargeAutomation is integrated with Hospitable!

ChargeAutomation is a FREE online check-in tool used to collect Guest ID, selfie, documents, custom questions, e-signature & display personalized guidebooks.

Another powerful feature of ChargeAutomation is the ability to collect security deposit, reservation payment and Upsell during pre-check-in.

Create single & streamlined flow to collect

✅ Pre-arrival info (ID, Selfie, E-signature, T&C...etc)
✅ Payment (Deposit, Balance, Cancel Fee)
✅ Pre-Authorize (damage deposit hold)
✅ Upsell (Upgrades, Services, Tours ...etc)
✅ Guest Portal (Guidebook, Upsell, Chat)

Why use ChargeAutomation with Hospitable?

  • You can automate payment collection from your guests for reservations, deposits, taxes, cleaning fees etc.

  • You can also do credit card validation

  • You can automate refunds to guests according to your cancellations and refund policy.

  • You can upsell guests during online check-in, for example meals, extra guests fees, extra beds, early check ins, insurance, activities, etc.

  • Create payment links to collect money & share via email, whatsapp, sms or chat

How much does ChargeAutomation cost?

Use ChargeAutomation for FREE or upgrade to one of our powerful professional plans. Choose the right ChargeAutomation for your business, no matter how small or large. View pricing details here.

Setting up ChargeAutomation with Hospitable

  1. Login to your Hospitable account here

  2. Go to Apps and Click on API access

  3. Go to API Keys (Legacy) Tab

  4. Click '+ Add new'

  5. Give your API key a name.
    It's helpful to name the API keys based on your intended use e.g. ChargeAutomation-apikey

  6. Please ensure Read Calendar and Write Calendar are checked under your new Key

  7. Take note of the Client ID and Client secret

How to Setup ChargeAutomation with Hospitable

  1. Login to your ChargeAutomation account here

  2. Connect your payment gateway (for example Stripe, etc) and choose if you want to turn on "Chargeback Protection" feature then click continue.

  3. On PMS step, choose Hospitable from the PMS list

    1. Insert the Client ID and Client Secret values from Step 3

    2. Click "Continue"

How to Setup Webhooks within Hospitable

  1. After successful integration, ChargeAutomation will display a popup with a webhook URL copy the URL and paste it into hospitable by following below steps.

  2. Go to Apps

  3. Click on Webhooks

  4. Paste URL and click "Add"

Continue Steps below within ChargeAutomation

  1. Now you can continue and customize your guest experience & payment rules per Booking Channel & per Property. Last step is to activate your properties and you're done.

  2. The rules will apply to new reservations after you go live. You can also manually share the same rules to existing reservations if you choose to.

How to send a pre-check-in link from Hospitable

Each reservation's unique pre check in link can be generated using the following template URL. Copy the template URL below and paste it to your messaging sent through your account.

Copy and paste the below link in your Hospitable templates:

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