ChargeAutomation is the most stunning Guest Facing Technology that simplifies Check-ins with automated Biometric Guest Verification, Agreement Signing, Security Deposits, Reservation Payments and Upsells. Provide branded guidebooks with with smartlock integration —all through a single link.
Why use ChargeAutomation with BookingAutomation?
Seamless Digital Guest Journey – Automate check-ins/outs, biometric ID verification, rental agreements, and digital guidebooks for a frictionless experience.
Boost revenue with 1-click upsells like early check-in, late checkout, and more.
Automatic pre-authorize security deposit & release
Eliminate Fraud & Chargebacks – Collect 100% chargeback-free payments and security deposits
120+ payment processor integration options
Let guests pay via Apple Pay, Google Pay, and 40+ local methods.
Save transaction fees
Smartlock access released only after key requirements are met.
Setting up your ChargeAutomation with BookingAutomation
Setting up your ChargeAutomation with BookingAutomation
STEP 1: Login to BookingAutomation > Settings > Apps & Integration > Pre-Arrival-Tool
STEP 2: Enable rooms
STEP 3: That's it! Now put your BookingAutomation username on ChargeAutomation and you are good to go.
Data Sync
Data Sync
When you connect BookingAutomation and ChargeAutomation, booking data will sync automatically.
How to send Pre Check-in link using BookingAutomation Auto Action
How to send Pre Check-in link using BookingAutomation Auto Action
Step 1: Log in to your Charge Automation account then go to Settings > Preferences > PMS Modification.
Step 2: Turn on 'NEW BOOKING RECEIVED' and Save.
Step 3: In your BookingAutomation account, create an Auto Action and put the dynamic pre check-in link on the email content.
NOTE: Only new bookings received after turning ON "New Booking Received" will see the pre check-in link.
Updating Pre Check-in Status in BookingAutomation
Updating Pre Check-in Status in BookingAutomation
When Pre check-in is completed in ChargeAutomation, we can push a field back to your reservation on BookingAutomation to trigger an automation. This is automatically set up in ChargeAutomation. To see the settings, please follow below steps:
Go to Settings > Preferences > PMS Modification.
If not already activated, activate "Pre Checkin Complete" like below:
Under Info Code, put the value "CA_PRE_CHECKIN_COMPLETE" or change it to any value you want and "Yes" under Info Code Description.
The Info Code and Info Code Description fields on the booking in BookingAutomation will be updated automatically once the pre check-in is completed.
Do not forget to click on Save.
How to Add a Property on ChargeAutomation from BookingAutomation
Step 1: Log in to BookingAutomation > Settings > Apps & Integration > Pre-Arrival-Tool
Step 2: Enable the Rooms
Step 3: Log in to your ChargeAutomation account.
Step 4: Go to Settings > Properties. Click on 'Re-Sync Properties'.
Step 5: Turn ON the property.
How To Map Guest Responses to BookingAutomation
Here you can map your guest answers from Pre-Arrival Custom Questions to your PMS (BookingAutomation).
Add your Custom Questions.
Select the booking field of where you want the answers to be posted.
You can find the full instructions here.
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