For transactions processed through ChargeAutomation (CA), you can initiate a refund by following the steps below:

1. Locate the transaction you wish to refund, such as a Reservation Charge.

2. Click on the dropdown menu for that specific transaction and select "Refund."

3. This will open a prompt where you can enter the amount to be refunded, along with a brief description of the refund.

4. Once you’ve entered the required information, click "Refund now" to complete the process. The refund will then be processed accordingly.