If you previously connected ChargeAutomation to your Stripe account using a legacy connect extension, Stripe may prompt you to update your connection to the latest Stripe App.
š£Why is an update required?
Stripe periodically updates its platform architecture and app permission models. Updating to the latest ChargeAutomation Stripe App ensures:
Uninterrupted Payment Processing: Securely collect accommodation balances, upsells, and fees.
Security Deposit & Pre-Authorization Management: Seamlessly hold, capture, or auto-release guest deposits.
Enhanced Security & Permissions: Ensure all communication between ChargeAutomation and Stripe follows the latest compliance standards.
š£Step-by-Step: How to Update the Stripe App
Log in to Stripe:
āSign in to your Stripe Dashboard using the administrator account connected to ChargeAutomation.Navigate to App Settings:
Go to Settings (gear icon in the top right).
Under the Connect or Apps section, select Installed Apps / App Settings (or look for the notification banner prompting an extension update).
Locate ChargeAutomation:
āFind ChargeAutomation listed under your connected apps or extensions.Review & Update Permissions:
Click Update next to ChargeAutomation.
Review the requested permissions (such as payments, customers, refunds, and webhooks).
Click Approve / Update to confirm and apply the new app version.
Verify Connection in ChargeAutomation:
Return to your ChargeAutomation Dashboard.
Navigate to Settings > Payment Gateway.
Confirm that your Stripe status displays as Connected and active.
š£Official Stripe Documentation
For more detailed information and troubleshooting directly from Stripe, visit Stripeās official support guide: