Step 1 - Log in to ChargeAutomation.com
Step 2 - In the top right corner click the “Settings” drop-down and select “Gateway Connection”
Step 3 - Select "ElavonConvergePay" for Payment Gateway
Step 4 - Enter your credentials
Fields:
SSL Merchant ID: Merchant ID
Elavon-assigned Converge Account ID (AID).
SSL User ID: Converge user ID
The user ID with Hosted Payment API user status that can send transaction requests through the terminal.
SSL PIN: Terminal ID
Unique identifier of the terminal that will process the transaction request and submit to the Converge gateway.
Thessl_user_idsending the transaction request must be associated with the terminal that will process the request.
The above items are provided to you by Converge. You can also find them in your converge account by following these steps:
1. Go to https://www.convergepay.com and log in with your account credentials.
2. In the upper right, you will find the Converge Account ID. Take note of it
3. Next, click Employees.
4. Then click on the Employee ID labeled webpage (this could also be labeled api or apiuser).
5. From there, you'll need to click on Show Pin.
6. Now you'll see the ssl_user_id and the ssl_pin. Copy and paste them into OwnerRez.
Step 5 - Click the "Continue" button once all fields have been filled out correctly
IMPORTANT NOTES:
1) To successful use Elavon Converge with ChargeAutomation, please contact your account executive at Elavon and request to have the below IPs whitelisted
54.76.6.44
54.154.67.24
34.243.40.177
2) You must also request to switch on the Enabled HTTPS Transaction option to be able to submit transactions from an integrated application.
We have 24/7 support. Please be sure to use the chat and someone will attend to your question.
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