If you are using Smoobu PMS, add Webhook URL (click link to see how)
Ensure the booking you are looking for is a future reservation with future check-in date
Ensure the Booking Source is activated or turned ON.
Correct property is activated on ChargeAutomation
Click on "Re-Sync Properties"
Click on "Import Existing Bookings"
Note: If you have completed all steps and booking is still not showing in ChargeAutomation, kindly send an email to [email protected].