ChargeAutomation

Add Webhook URL (Smoobu users only). Click <a href="http://help.chargeautomation.com/en/articles/5210907-smoobu-chargeautomation-integration#h_b11dac1596">link</a> to see how.

<a href="https://app.chargeautomation.com/client/v2/settings/bookingSources" rel="nofollow noopener noreferrer" target="_blank">Booking Source</a> is activated or turned ON.

Correct property is activated on ChargeAutomation

- Add Webhook URL (Smoobu users only). Click <a href="http://help.chargeautomation.com/en/articles/5210907-smoobu-chargeautomation-integration#h_b11dac1596">link</a> to see how.
- <a href="https://app.chargeautomation.com/client/v2/settings/bookingSources" rel="nofollow noopener noreferrer" target="_blank">Booking Source</a> is activated or turned ON.
  
   
- Correct property is activated on ChargeAutomation
  
   
- Click on "Re-Sync Properties"
  
   
- Click on "Import Existing Bookings"
  
   

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<b>Note:</b> If you have completed all steps and booking is still not showing in ChargeAutomation, kindly send an email to <a href="mailto:support@chargeautomation.com" rel="nofollow noopener noreferrer" target="_blank">support@chargeautomation.com</a>.

What steps to take when booking is not showing up in ChargeAutomation

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Track the progress of all tickets related to your company.

Tickets portal.

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Add Webhook URL (Smoobu users only). Click link to see how.

Booking Source is activated or turned ON.

Correct property is activated on ChargeAutomation

Click on "Re-Sync Properties"

Click on "Import Existing Bookings"