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Why Booking has Missing Card Details
Why Booking has Missing Card Details

How to fix Missing Card Details Response for a booking

Thomas avatar
Written by Thomas
Updated over a week ago

If a booking Response/Description says Missing Card Details, follow the step below:

  1. Log in to your PMS or Channel Manager.

  2. Go to Settings > Payments > Payment Gateways > Stripe.

  3. Under Stripe Payment Gateway choose the property.

  4.  Make sure 'Save all cards to Stripe' is set to 'NO'.

  5. Click Save. If you have more properties, go back to step 3 and repeat.

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