ChargeAutomation

Learn how the ChargeAutomation Guest Portal and Smart Guidebook give guests everything they need for a seamless stay—from online check-in and payments to access instructions, upsells, and personalized property information.

How Guest Portal / Guidebook works

Automatically display the right access code to each guest at the right time using Guidebooks, PMS integrations, or ChargeAutomation Smart Locks.

🔑 Access Codes & Smart Locks

Display information in guide only when certain conditions are met

Smart Guidebook (Conditional Guide)

Managing multiple properties? You don't need to create a separate Guidebook for every property.

Use Dynamic Variables in Your Guidebook

Make every guest interaction feel like it comes directly from your brand.

Customize Your Guest Experience with Personalized Branding

You can now create unlimited Property Custom Variables inside ChargeAutomation.

Unlimited Property Custom Variables

Create property-specific content once and automatically display the correct information in your guest messages and Guidebooks.

🧩 How to Use Custom Property Fields as Variables

Thomas

Cathy Yap

Mateo Zsigmond

Personalized & Branded Guest Portal to self check-in, access code, manuals & purchase upsells

Smart Guidebook

Create a custom design with text, images, and links

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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