Security deposit is collected in a form of authorization (hold). The maximum holding period is 30 days for Visa/Mastercard if you're using Stripe or 7 days for other cards.
Once a booking ended, the Security deposit is automatically released 3 days after check out.
In ChargeAutomation, there are 3 ways of collecting security deposit
By manually sending authorization request link to your customer, learn how
By creating a re-usable authorization link and sharing it to anyone, see example
By creating auto payment rule for automatic collection. Read below
How to Set Up Auto Collection of Security Deposit
Go to Settings > Account Setup > Auto Payments. Select the Booking Source and
customize the security deposit section. Example below
What if the stay is longer than the hold period?
You can select Automatically re-authorize every seven days. The system will keep re-authorizing until end date (checkout date). Once the booking ended, the Security deposit is automatically released 3 days after check out.
How it looks to the guest?
How it looks when security deposit is scheduled to be collected?
How it looks when a security deposit is Authorized
Select the booking and you'll see below the security deposit amount the status "Authorized" and it's colored Green. If you expand the booking, you'll also see the date when it was authorized.
How it looks when a Security deposit is still not paid by guest
How to Capture or Release a Security deposit?
On the dropdown arrow of the Security deposit charge, select Capture or Release. You can choose to manually release the Security deposit after checkout or wait until 3 days and it will be automatically released by the system.
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How to set different Security deposit amount per property?
Go to Settings > Properties then select the property you want to set a different deposit amount to be collected then choose "Per Property Settings" then set your new auto payments rules including the security deposit.
