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🔐 How to Connect Roque with ChargeAutomation

ChargeAutomation is integrated with Roque! 🎉

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Written by Teona Chhotua

⚙️ Setting up your Roque account with ChargeAutomation

  1. Log in to your ChargeAutomation account

  2. Navigate to Settings >> Integrations >> Smartlocks

  3. Select Roque from the list of available smart lock integrations

  4. Select the Property you would like to connect from the dropdown🏠

  5. Enter your Roque User ID and Roque User Password in the corresponding fields 🔑

  6. Click Connect to Roque

  7. Once your credentials have been successfully verified, the property will display the Connected to Roque status ✅

  8. ChargeAutomation gives you the ability to use the same Roque account for multiple properties. Once one property has been connected, click Copy Credentials to copy the same Roque credentials to other properties📋

  9. After the integration is successfully configured, ChargeAutomation can use your Roque connection to generate access codes for your bookings 🔢

💡 Important about our integration with Roque

  1. Make sure you enter the correct Roque User ID and Roque User Password when connecting your property

  2. Each property must be connected to Roque before the integration can be used for that property

  3. If several properties use the same Roque account, you can use the Copy Credentials feature instead of entering the credentials separately for each property 📋

  4. Once the connection is successful, you will see the Connected to Roque status in ChargeAutomation ✅

  5. Make sure {Booking_Access_code} is included in your guest communication if you want guests to automatically receive their access code🔐

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