Setting up your TTLock account with ChargeAutomation
1. Login to your ChargeAutomation account here chargeautomation.com
2. Navigate to Settings >> Integrations >> Smartlocks
3. Select TTLock
4. Select your Property from the drop down and enter your TTLock User ID and Password and click "Connect to TTLock".
5. ChargeAutomation gives you the ability to connect to more than 1 TTLock account. Once you connect a single property to a TTLock account, you can copy the same credentials to multiple properties by using our "Copy Credentials" feature.
6. Click on Copy Credentials and select all the properties you would like to use the same account.
7. After credentials are all set up, map each rental to a unique lock by clicking on the "Select a lock" dropdown and activating the rental.
8. Click on "Save" in the image above.
9. The access code will be automatically generated for your bookings moving forward.
Important Notes about our integration with TTLock
Important Notes about our integration with TTLock
Standard Bookings: For reservations made more than 5 days in advance, access codes are automatically generated 5 days prior to arrival.
Last-Minute Bookings: For reservations made within 5 days of arrival, access codes are generated immediately upon booking.
Automatic Updates: Codes are instantly regenerated if the check-in/out dates change or if the guest is moved to a different rental unit.
Grace Period: To ensure a smooth transition, codes are active 15 minutes before the scheduled check-in time and 15 minutes after the scheduled check-out time.
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