Please note below Guidelines/Pointers before switching to a new PMS:
✔️Any active bookings with pending payment will not be processed.
✔️All properties from your old PMS connection will no longer be visible.
✔️Pre check-in link for old bookings will no longer be accessible by guest.
✔️Your guidebook content and upsells will remain intact. However, you have to re-attach them to the new properties with your new PMS connection.
✔️You can re-import your existing bookings through your new PMS connection and enable auto payments & online check-in for those reservations as you wish.
When you're all good to proceed with switching your PMS, kindly message us at [email protected] so we can send the request to have your connection reset. Thank you!
We also encourage you to schedule a complimentary 15 minute support session with us to review your account settings following the change.
Click here to Schedule an Account Review.