We’ve introduced the Upsell Marketplace Page and Individual Upsell Deep Links, giving property managers the flexibility to promote add-ons via email, SMS, QR codes, or AI messaging tools without requiring guests to complete online check-in first.
1. What is the Upsell Marketplace Page?
The Upsell Marketplace Page is a standalone entry point where guests can access all available add-ons for their stay. Guests simply:
Enter their Booking ID
Enter their First Name
Instantly view and purchase available add-ons.
Access Links
Generic Upsell Page:
https://app.chargeautomation.com/onlinecheckin-upsell-formDirect Link to a Specific Upsell:
https://app.chargeautomation.com/onlinecheckin-upsell-form?upsell=[UPSELL_ID]
You can retrieve the Upsell ID by following these steps
Using a Custom Domain
If you have a custom domain configured in ChargeAutomation, you should use your domain instead of the default ChargeAutomation link.
Generic Upsell Page (Custom Domain):
https://checkin.yourdomain.com/onlinecheckin-upsell-form
Direct Link to a Specific Upsell (Custom Domain):
https://checkin.yourdomain.com/onlinecheckin-upsell-form?upsell=[UPSELL_ID]
Note: Replace checkin.yourdomain.com with your actual custom domain.
Why This Is Useful
Promote upsells before check-in is completed
Share via SMS, email, WhatsApp, or AI chat tools
Print as a QR code for on-site promotion
Give guests a simple, direct way to purchase add-ons
It removes dependency on the pre-check-in process and increases upsell conversion opportunities.
How It Works
Share your Upsell Standalone link or QR code with the guest.
The guest enters:
Booking ID
First Name
The system validates the reservation.
The guest sees all available upsells tied to their booking.
Availability rules (such as Early Check-in or Late Check-out logic) still apply.
Does Online Check-In Need to Be Completed?
No.
Guests can access and purchase upsells regardless of their online check-in status.
Best Practice Tips
Include the link in pre-arrival emails.
Send it via SMS 3–5 days before arrival.
Display a QR code inside the property for in-stay add-ons. See QR code below
Need Help?
If you have questions or run into any issues, don’t hesitate to reach out to our support team at [email protected]. We’re happy to help!