This article provides a clear guide to how billing works at ChargeAutomation, including the free trial, ongoing charges, and managing your plan and rentals.
đ Free Trial for New Clients
Duration: 7 days
Card Requirement: A credit card is required to start a trial on the Essentials or Pro plans.
Charging: Your card will not be charged until the 7-day trial period ends.
đł Ongoing Billing & Plan Management
Frequency: You are billed monthly or yearly based on your selected billing cycle.
Billing Basis: Charges are calculated based on the number of active rentals/properties included in your billing settings.
Manual Removal Required: Deactivating a property in the ChargeAutomation dashboard does not automatically stop billing for that rental. You must manually remove the rental from your Billing Settings to prevent future charges.
đ§ Managing Your Plan
You can manage your subscription anytime through Billing Settings in your ChargeAutomation dashboard. You can:
Update your payment method
Change your plan
Add or remove rentals
Summary
Topic | How It Works |
Free Trial | 7 days for new clients on paid plans |
Card Requirement | Required to start Essentials/Pro trials; no immediate charge |
Billing Basis | Number of active rentals/properties included in billing settings |
Deactivation | Does not stop billing; manual removal from Billing Settings is required |
đ Need Help?
If you have any questions or need help with billing, feel free to reach out to our support team