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How to reset PMS
How to reset PMS
Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

Please note below Guidelines/Pointers before switching to a new PMS:

✔️Any active bookings with pending payment will not be processed.

✔️All properties from your old PMS connection will no longer be visible.

✔️Pre check-in link for old bookings will no longer be accessible by guest.

✔️Your guidebook content and upsells will remain intact. However, you have to re-attach them to the new properties with your new PMS connection.

✔️You can re-import your existing bookings through your new PMS connection and enable auto payments & online check-in for those reservations as you wish.

When you're all good to proceed with switching your PMS, kindly message us at [email protected] so we can send the request to have your connection reset. Thank you!

We also encourage you to schedule a complimentary 15 minute support session with us to review your account settings following the change.

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