Skip to main content

✨ Customize Your Guest Experience with Personalized Branding

Let your customers see the brand they recognize

Thomas avatar
Written by Thomas
Updated yesterday

✨ Customize Your Guest Experience with Personalized Branding

Your brand tells your story — make sure your guests see it the way you want. With ChargeAutomation, you have two flexible branding options to showcase your identity:

  • 🏢 Company Name & Brand – Consistent branding across all properties

  • 🏡 Property Name & Brand – Unique branding for each individual listing

Let’s walk you through both and how to set them up in just a few clicks.


🔧 How to Access Branding Settings

  1. Click the ⚙️ Company Settings icon at the top navigation bar

  2. Select Branding from the dropdown menu


🏢 Option 1: Company Name & Brand

This is perfect if you want to maintain a cohesive look and feel across all your properties.

Upload your global branding assets:

  • Banner: 2730x728px (max 6MB)

  • Logo: Square (1:1 ratio)

📌 After uploading, be sure to hit Save in the top-right corner.


🏡 Option 2: Property Name & Brand

Want each property to shine with its own personality? This is ideal for property managers with unique listings.

When you select this option, you’ll see a confirmation that guests will now see individual property branding on the Pre Check-In and Guest Portal.

Click Go to Properties to start customizing.


🖼️ Set Up Branding for Each Property

  1. From the property listings page, click the edit icon next to the property you want to customize.

  2. Go to the Branding tab

  3. Upload your:

    • Banner: 2730x728px (under 6MB)

    • Logo: Square (1:1 ratio)

  4. Repeat for each property as needed


✅ Quick Reference

Branding Option

Applies To

Customize From

Company Name & Brand

All Properties

Property Name & Brand

Individual Properties

Property > Branding Tab


🎨 Bring your brand to life and make every guest interaction feel personal and intentional. Whether you're building a unified identity or showcasing individual properties, the power is in your hands.

Did this answer your question?