1. How long can we accept or decline an Upsell request?
The amount goes on hold between 7 - 30 days depending on the card type. You can still accept the request even after the hold expires assuming there is available funds on the credit card.
2. I have multiple payment gateway accounts set up in my ChargeAutomation account. Where do upsell payments go to?
Payments will go to the account connected in Settings > Gateway Connection.
3. How do I delete or remove an Upsell?
Turn OFF the status of the upsell.