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Why ChargeAutomation?
Why ChargeAutomation?

Create single, streamlined & optimized experience for your customers

Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

Save time at the check-in

Enhances Guest Experience

Generate Extra source of revenue

Contactless Safe Check-in

No App to download

Beautiful UI/UX

Stop Chasing For Payments

No more credit card authorization forms.

Avoid No-shows

3D Secure™ (or 3DS) is a secure online

Chargeback Protected Payments

Eliminate Manual Payments

Eliminate Fraud

Lower your costs & errors

Save Transaction Fee

Securely Collect Credit Card

Increase revenue using upsell

Reduces operational friction

Let's explore these features a little closer.

Collect Guest Info Pre-Arrival

Save up to 30 minutes per booking with our FREE online check-in tool. Using your brand, you can collect:

  • ID/Passport

  • E-signature

  • Credit Card Scan

  • Selfie

  • Email

  • Create custom questions

Automate Payment Collection

The most flexible payment collection tool. Automatically take full or partial split payments according to due date.

  • Initial Deposit

  • Full Reservation Amount

  • Outstanding Balance

  • Tourist Tax

Pre-Auth Security Deposit

Collect security deposit from any booking source in a form of authorization.

  • Schedule Authorization Date

  • Capture Partial or Full Amount (incase of damage)

  • Send Auto Reminders

  • Chargeback Protected

Card Validation & Authorization

Validate credit card to ensure its valid or authorize an amount. A fixed amount or a percentage of the booking can be authorized.

Powerful Refund Automation

Automatically Charge/Refund based on a booking’s cancellation policy or your specified refund policy.

Upsell During Pre Check-In

Create memorable experience for guests & drive revenue by $25 per booking.

  • Room Upgrade

  • Early Check-in

  • Breakfast

  • Tours & Activities

  • Customize your own upsell

Guest Portal & Guidebook

Give your guest an area where they can access Instructions, Receipts, Purchase Upsell Services & Chat.

  • Check-in Instruction

  • Access Code

  • Manuals

  • Purchase Services

  • Chat

Payment & Authorization Link

Create Payment link with 1-click and share with your customers via email, SMS, Messenger chatbot, etc.

Free Chargeback Protection

Don’t make a trade-off between payment and risk. Our superior fraud detection eliminates Chargebacks entirely. We’re so confident in the models that we cover 100% of fraudulent chargebacks.

Reach out to our support team if you have any questions about ChargeAutomation. You can send us an email at [email protected]. We are eager to connect with you to explain how this tool will optimize your business.

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