Tired of manually calculating commissions and sending bank transfers to your partners? Whether it’s a local tour guide, a private chef, or your cleaning team, Vendor Splits allows you to automate payments seamlessly.
With Vendor Splits, you can link a vendor to any upsell. When a guest pays, ChargeAutomation automatically splits the payment and sends the vendor’s share directly to their Stripe account. No manual calculations, no delayed payments, just seamless partnerships.
Why you’ll love Vendor Splits:
Set and Forget: Configure a fixed fee or percentage, and we handle the rest.
Direct Vendor Payments: Vendors get paid directly to their connected Stripe Express account.
Revenue Transparency: Reporting tools allow you to see exactly how much was routed to each vendor.
Dynamic Fee Calculation: Vendor fees are calculated from the actual application fee to ensure accurate payouts, even on lower-value transactions.
Professional Reporting: Keep your records organized with automated tracking of vendor earnings and commissions.
Step 1: Add your Vendors
Before you can split revenue, you need to add your partners to the platform.
Navigate to Settings > Vendors.
Click Add Vendor and enter their name and email address
The Connection Link: Once added, a unique Stripe Connection Link is generated and sent to the vendor
Vendor Action: The vendor clicks the link, connects/creates their Stripe Express account, and they will show as Stripe Connected in your vendor management page
Step 2: Configure the Split on an Upsell
Once your vendor is connected, you can assign them to any of your Upsell services.
Go to Upsells and either create a new one or edit an existing service
Scroll down to the Vendor Split section
Select Vendor: Choose the appropriate partner from your connected list
Choose Commission Type:
Percentage (%): Great for services where costs scale (e.g., 70% to a Private Chef).
Fixed Amount ($): Ideal for flat-fee services (e.g., $20 to the cleaner for a Late Checkout).
Save Changes
How the Payment Works
When a guest purchases an upsell through their dedicated Guest Portal:
Guest Payment: The guest is charged the full upsell amount.
Dynamic Calculation: ChargeAutomation automatically calculates the vendor split based on the actual application fee. The vendor fee is calculated as Application Fee - Commission Fee. This helps ensure the correct amount is allocated even when currency conversion or Stripe fees affect the transaction.
Reliable Transfers: Even if you update your Payment Gateway credentials, the system uses the vendor’s direct Stripe Account ID to ensure payments continue to be routed to the correct vendor.
Split Execution: Your share is sent to your account, while the vendor’s share is sent directly to the vendor.
Tracking & Reporting
You can monitor your vendor partnerships using the available reporting tools.
Transaction Hover: In Finance > Upsell Transactions, hover over the Amount column to see a breakdown of the Vendor Name, Split Type, Vendor Share, and Host Share.
Vendor Earnings View: In Settings > Vendors, click the View Earnings icon next to a vendor to see their commission history, guest names, and total lifetime earnings.
Need Help?
If you have questions or run into any issues, don’t hesitate to reach out to our support team at [email protected]. We’re happy to help!