Great hospitality experiences come from clear communication, personalized stays, and operations that work smoothly for both guests and teams.
Here's what's new inside ChargeAutomation:
🪙 Staff Tipping You can now create a dedicated tipping page with preset amounts and generate a QR code to display inside the property. Guests scan it, choose an amount, and tip your team instantly, right from their phone.
✅ Create a custom tipping page with preset amounts
✅ Print or display the QR code inside the property
✅ Guests pay instantly from their phone
🛡️ Flexible Guest Protection: Damage Waiver vs. Security Deposit Give guests a choice, and turn that choice into income for your property.
✅ Guests choose between a refundable deposit or a damage waiver
✅ Waiver amount is non-refundable and goes directly to you
✅ Configured per property, existing deposit flow unchanged
🌍 AI-Powered Multi-Language Guides You can now add multiple language versions to your digital guidebooks. Select a language, choose whether to use AI to auto-translate your English content or write it manually, and publish. When a guest selects their preferred language in the guest portal, they automatically see the version you created for that language.
✅ Add as many languages as your guests speak
✅ Choose to translate with AI or write manually
✅ Guests see the correct version based on their language preference in the portal
🌐 7-Day Free Trial: Custom Domain Replace the default ChargeAutomation link with your own branded URL, free for 7 days.
✅ More professional guest-facing experience
✅ Consistent branding across check-in, guidebooks, and communication
✅ No commitment, cancel anytime before the trial ends