πΌ Talk to Sales
πΌ Talk to Sales
Interested in ChargeAutomation or have questions before getting started?
Our Sales team can help you:
π‘ Learn how ChargeAutomation can support your business
π‘ Find the right features for your properties
π Learn about PMS and payment integrations
π³ Understand plans and pricing
β Get answers to your pre-sales questions
π Book Professional Onboarding
π Book Professional Onboarding
Already using ChargeAutomation and want expert help getting everything set up?
Our Professional Onboarding team can help you configure your account and get the most out of the platform.
We can help with:
π Connecting your PMS
π³ Setting up payment collection
π Configuring Online Check-in
πͺͺ Setting up guest verification
π Configuring security deposits
ποΈ Setting up upsells
π Creating your Guest Portal & Smart Guidebook
βοΈ Configuring your properties and guest journey
π‘ Tip: Professional Onboarding is especially useful if you're new to ChargeAutomation or want an expert to guide you through your initial setup.
π§βπ» Need Technical Support?
π§βπ» Need Technical Support?
Already have ChargeAutomation set up and need help with an issue?
Before booking a call, check out our Help Center for step-by-step guides covering:
π Online Check-in
π³ Payments
π Security Deposits
ποΈ Upsells
π Smart Guidebook
π PMS Integrations
ποΈ Legal & Compliance
βοΈ Account Settings
π Visit the ChargeAutomation Help Center or use the Chat feature within your account
π₯ Request a Zoom Support Call
π₯ Request a Zoom Support Call
Sometimes it's easier to troubleshoot an issue together.
If you need help with an existing setup and would benefit from a live walkthrough, you can request a Zoom Support Call with our team.
π Before your call
To help us resolve your issue as quickly as possible, please have the following ready:
π‘ Property name
π Booking or reservation ID, if applicable
π PMS name
πΈ Screenshots or a screen recording of the issue
π A brief description of what you're experiencing
The more information you provide, the faster we can investigate and help.
π§ Not sure which option to choose?
π§ Not sure which option to choose?
What you need | Choose |
πΌ Questions before becoming a customer | Sales |
π Help setting up your account | Professional Onboarding |
π§βπ» Help with an existing setup | Help Center / Chat |
π₯ Live troubleshooting assistance | Zoom Support |
π Looking for instructions | Help Center / Chat |
