How to Create and Send One-Time Request | Charge Automation Inc Help Center

Need to collect a payment from a guest? With ChargeAutomation, you can quickly create a One-Time Request and send your guest a secure payment link.

Your guest can then use the link to enter their card details and complete the payment.

🚀 Create a Charge Request

Go to Payment Link → One-Time Request and you will be asked if the payment is for an existing booking or not.

Yes, it is

If the payment request is for an existing booking, select the booking by searching for the guest’s name, booking ID, or confirmation code.
Enter the Charge amount and a brief Description for the charge. You can also schedule the payment by selecting a charge date and enable Chargeback Protection for added security.
You can choose to Charge Now, Send a Payment Link, or Schedule the Charge for a later date.
The created Charge will appear as Additional Charges under the Payments tab in the Booking Details.

No, it's not

In the Create Payment Link window, choose the type of payment you want to collect:

Charge – Collect a payment from the customer.
Authorization – Place a temporary hold on the customer’s card without charging it immediately.

💡 Tip: Double-check the amount, currency, and guest email address before sending the payment request.