To send the ChargeAutomation Pre Check-In link to your guests automatically via Beds24 Auto Actions, follow the step-by-step guide below:
1. Construct the Dynamic Pre Check-In URL
ChargeAutomation generates unique reservation pre-check-in links dynamically using the Kiosk and Online Check-in Dynamic URL
combined with Beds24 template variables:
[BOOKID] → Populates the unique Beds24 Booking ID.
[GUESTFIRSTNAME] → Populates the guest's first name.
2. Set Up the Auto Action in Beds24
Log in to Beds24:
Go to Settings → Guest Management → Auto Actions.
Add / Create a New Auto Action:
Click Add New Action or edit an existing message template.
Configure Trigger & Timing:
Name: e.g., Online Pre-Check-In Request.
Trigger Event: Choose when to send the message (e.g., Upon Booking Confirmation, X days before Check-in, or Immediately upon receipt).
Source / Channels: Select the applicable booking channels (Direct, Airbnb, Booking.com, Expedia, etc.).
Draft the Message Body:
Paste the link or hyperlink it inside your message.
📝Example Message Template:
Dear [GUESTFIRSTNAME],
Thank you for booking your stay with us!
Please complete our mandatory online pre-check-in prior to your arrival to verify
your reservation, submit guest information, and access check-in instructions:
[BOOKID]&FirstName=[GUESTFIRSTNAME]
We look forward to hosting you!
Kind regards,
[HOSTNAME]
5. Save the Auto Action:
Click Save to activate the automation.
👥How It Works for the Guest
When the Auto Action fires, Beds24 automatically swaps [BOOKID] and [GUESTFIRSTNAME] with the actual reservation details.
The guest clicks the link and lands directly on their personalized ChargeAutomation Pre-Check-In page without needing to manually look up their booking.