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Accept Multiple Payment Methods from your Guests with ChargeAutomation

We now support multiple payment methods, making it easier than ever to collect payments from your guests.

Written by Dixie

ChargeAutomation supports a wide range of global payment methods, making it easier to collect payments and improve payment success rates directly within the guest’s pre-check-in and guest portal experience.

New Payment Methods Available

In addition to standard credit and debit cards, you can offer your guests popular alternative and regional payment methods:

Digital Wallets:

  • Apple Pay

  • Google Pay

  • PayPal

Regional Banking & Transfers:

  • SEPA: Standardized euro bank transfers across 36 European countries.

  • iDEAL: A popular payment method in the Netherlands.

  • Giropay: A widely used payment method in Germany.

  • Pix: Instant payments popular in Brazil.

  • ACH Payments: Direct bank transfers in the US.

  • UPI: Real-time payments popular in India.

  • Open Banking: Secure bank-to-bank payments across the EU.

Buy Now, Pay Later:

  • Klarna

Other Global Options:

  • AliPay, popular with Chinese guests.

  • AfterPay

Benefits for Property Managers

  • Unmatched Flexibility: Guests can choose the payment method they trust most, including localized regional options.

  • Higher Success Rates: Alternative payment methods such as SEPA, Klarna, and ACH can reduce friction caused by failed or declined credit card transactions.

  • Enhanced Security: Payments are processed securely through Stripe or ChargeAutomation's internal 3DS MPI service, providing additional fraud protection, including for payment gateways without native 3DS support.

  • Seamless Experience: Payments can be completed directly within the pre-check-in flow, with localized flag indicators to help guests easily identify available payment methods.

How to Enable Additional Payment Methods

  1. Log in to your Stripe Dashboard

  2. Enable the payment methods you’d like to offer (e.g., Klarna, iDEAL, SEPA, etc.).

  3. Make sure your ChargeAutomation integration is updated to the latest version.

Updating Stripe App Permissions for ChargeAutomation

To support the full range of payment methods, you may need to update your Stripe app permissions.

  1. Go to your Stripe App Settings.

  2. Find ChargeAutomation under Connect Extensions.

  3. Click Update and accept the new permissions.

  4. Complete the installation.

The updated ChargeAutomation app will then open in the right-hand drawer.

Note: Some payment methods, such as bank transfers, are available only for direct charges and do not support payment authorizations.

For Pro and Enterprise plans, you can also manually Mark as Paid or bypass mandatory upsells when payments are collected externally, such as through the Airbnb Resolution Center.


Need Help?

If you have questions or run into any issues, don’t hesitate to reach out to our support team at [email protected]. We’re happy to help!

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