Help Articles

Guides & How To's articles

Thomas avatar Cathy Yap avatar S +2
19 articles in this collection
Written by Thomas, Cathy Yap, Support and 2 others

How to send Pre Check-In Link using BookingAutomation auto action

You can put a Pre Check-in Link URL in your BookingAutomation info code.
Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

How to send Pre Check-In Link using Beds24 auto action

You can put a Pre Check-in Link URL in your Beds24 info code.
Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

Postal Code or Zip Code for Virtual Cards from Booking.com

Joy Anaviso avatar
Written by Joy Anaviso
Updated over a week ago

How to Add Multiple Users/Logins

You can invite team members to join your account at no cost.
Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

How to Accept Payments With iDEAL Through Stripe

Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

How to Map Guest Responses to PMS

The details below explain how to map your guest answers from Pre-Arrival Custom Questions to your PMS.
Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

🛡️ Chargeback Protection

Avoid Fraud Related Chargeback
Thomas avatar
Written by Thomas
Updated over a week ago

How to Add Auto Payments to Each OTA

Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

Upsell Menu

https://app.chargeautomation.com/client/v2/upsells
Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

Bookings Menu

https://app.chargeautomation.com/client/v2/bookings
Customer Success avatar
Written by Customer Success
Updated over a week ago

How ChargeAutomation Handles Reporting Invalid Credit Card to Booking.com

The below details explain how ChargeAutomation handles reporting invalid credit cards & cancellations to Booking.com.
Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

How to Connect Properties to Multiple Payment Gateway

Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

Adding Property Key

Thomas avatar
Written by Thomas
Updated over a week ago

Why Stripe declining Virtual Cards

There can be several reasons for transactions to fail on Stripe, the reasons associated with VCs are listed below.
Thomas avatar
Written by Thomas
Updated over a week ago

Disconnecting a Property

Understand what it means to disconnect a property in ChargeAutomation and then follow a couple of simple steps to complete the process.
S
Written by Support
Updated over a week ago

How to Fix Payment Aborted

Thomas avatar
Written by Thomas
Updated over a week ago

Why Booking has Missing Card Details

How to fix Missing Card Details Response for a booking
Thomas avatar
Written by Thomas
Updated over a week ago

How to Add a Property on ChargeAutomation from BookingAutomation

Adding more properties to your existing account
Cathy Yap avatar
Written by Cathy Yap
Updated over a week ago

How does ChargeAutomation work with Booking.com

Understanding how a Booking.com reservation is processed by ChargeAutomation
Thomas avatar
Written by Thomas
Updated over a week ago