Help Articles

Guides & How To's articles

Thomas avatar Cathy Yap avatar Customer Success avatar +1
14 articles in this collection
Written by Thomas, Cathy Yap, Customer Success and 1 other

🛡️ Chargeback Protection

Avoid Fraud Related Chargeback
Thomas avatar
Written by Thomas
Updated over a week ago

How to add Payment Rules to each OTA

Customer Success avatar
Written by Customer Success
Updated this week

Upsell Menu

https://app.chargeautomation.com/client/v2/upsells
Cathy Yap avatar
Written by Cathy Yap
Updated yesterday

Bookings Menu

https://app.chargeautomation.com/client/v2/bookings
Customer Success avatar
Written by Customer Success
Updated yesterday

How ChargeAutomation handles reporting invalid credit card to Booking.com

The below details explain how ChargeAutomation handles reporting invalid credit cards & cancellations to Booking.com.
Cathy Yap avatar
Written by Cathy Yap
Updated this week

Security/Damage Deposit Statuses

L
Written by Louise Wilson
Updated this week

How to connect properties to multiple Payment Gateway

Cathy Yap avatar
Written by Cathy Yap
Updated this week

Adding Property Key

Thomas avatar
Written by Thomas
Updated this week

Why Stripe declining Virtual Cards

There can be several reasons for transactions to fail on Stripe, the reasons associated with VCs are listed below.
Thomas avatar
Written by Thomas
Updated this week

Disconnecting a Property

Understand what it means to disconnect a property in ChargeAutomation and then follow a couple of simple steps to complete the process.
L
Written by Louise Wilson
Updated this week

How to fix payment aborted

Thomas avatar
Written by Thomas
Updated this week

How to add a property on ChargeAutomation from BookingAutomation

Adding more properties to your existing account
Cathy Yap avatar
Written by Cathy Yap
Updated this week

Why Booking has Missing Card Details

How to fix Missing Card Details Response for a booking
Thomas avatar
Written by Thomas
Updated this week

How does ChargeAutomation work with Booking.com

Understanding how a Booking.com reservation is processed by ChargeAutomation
Thomas avatar
Written by Thomas
Updated this week